Step 3: Clear the Trusted Platform Module (TPM) Step 4: Add a PIN and set up Face Recognition. Step 2: Remove the Face Recognition and PIN sign-in settings. Reinstalling the IR camera driver might resolve the issue. Step 1: Uninstall and reinstall the IR camera driver. How do I fix windows Hello face not working? How do I unlock my iPhone if I forgot the passcode without restoring it?.
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